Best hair extensions online.. UAE! We ship worldwide!

Help & Support

Help & Support

How often should I wash my clipped hair extensions? 
Wash your hair with moisturizing shampoo & conditioner once a week or when needed.

Do Bouchra-hair have a return policy or exchange policy? 
Yes, we are happy to provide full refund (excluding shipping cost) or exchange on hair extensions that have NOT been opened, worn or tampered in any way and are returned to us in its original packaging.

How do I make an Exchange/Return? 
You must contact us first at (info@bouchrahair.com) within the industry leading Seven (7) days exchange period.. All BOUCHRA HAIR Extensions must be shipped back unopened in the original packaging and the packaging must not be defaced in any way or an exchange will not be issued. We will then provide you with our return address and instructions, which is in DUBAI, UAE, where the item will be inspected to see if you qualify for an exchange. Opened merchandise will not be exchanged

How long does shipping usually take?
Domestic shipping usually takes about 2-3 working days. For International shipping it can take upto 7-10 days depending on the shipping method selected. If a product is out-of-stock it can take one week- 10 days for both domestic and international shipping.

Can’t find your answer…? please email us at info@bouchrahair.com